Support Engineer

Support Engineer: the go-to contact for all IT questions.

• Together with your teammates, you are the face of the IT department.

• You are the first point of contact for all IT‑related questions from Circet colleagues and external stakeholders.

• You handle incoming tickets independently and escalate to second or third line whenever needed.

With a great job come great benefits

• A comprehensive salary package consisting of: a company car, meal vouchers, group/hospital insurance, eco vouchers, ...

• A position for 40 hours per week. Because of this you will have 20 days off per year supplemented by 12 overtime leave days.

• This role is governed by Joint Committee 200 (Auxiliary Joint Committee for Employees) and the collective labour agreements applicable within this joint committee apply.

• After 1 year, you can use our FIP plan: it offers the possibility to benefit from various advantages flexibly for cycling, multimedia, pension savings, etc.

• The opportunity to learn and grow in our Circet Academy.

• Working in a close-knit team and in an informal, committed and professional organization.

• Variety: no two days are exactly the same, we promise 😉

This is what you will be doing

• You are the first point of contact for all IT-related questions — on-site every day in Kontich, via ticketing system and by phone.

• You independently resolve incidents, closely follow up on tickets, and escalate to 2nd/3rd line support when necessary.

• You support colleagues during onboarding by preparing devices, creating accounts, and arranging access rights.

• You manage users, devices, and permissions in Azure AD/Active Directory and Microsoft 365.

• You ensure the smooth operation of hardware and meeting rooms and perform backups and restores.

• You assist with IT asset management and collaborate with 2nd & 3rd line support on continuous improvements.

Are we a match? Check it out yourself…

• You hold a degree in an IT-related field or already have initial experience in IT support.

• You are comfortable working in a Microsoft environment (Windows 11, M365, Teams).

• You have basic knowledge of Active Directory / Azure AD (Entra ID) and user & access management.

• You have experience with ticketing tools (Xurrent, ServiceNow, Jira or similar).

• You speak Dutch, French and English fluently.

• You are customer-oriented, communicative and energized by helping colleagues.

• You are accurate, stress‑resistant and enjoy working independently.

• You are eager to develop your skills in IAM, Intune, MFA & Conditional Access (experience is a plus).

• You are interested in obtaining certifications such as ITIL, AZ‑900 or MS‑900 (or already hold them).

• You are willing to work on‑site in Kontich full‑time and are looking to build a long‑term foundation within the team.

Who is Circet?

Video calls with your family, high-speed broadband connections, charging your electric car, enjoying an evening of Netflix: it’s all possible because of our work. What exactly do we do? We are building super-fast fibre optic networks, converting the mobile network to 5G, installing digital meters and charging stations, upgrading the electricity grid... We call it building the vital infrastructure of tomorrow.

We can really use your support to reach this goal. For us, ambition and enthusiasm are what really counts: you’ll get all the training you need at our Circet Academy . And know that you’re making the right choice in joining our team. We are one of the fastest growing organisations in our field worldwide. That’s because we are experts in what we do, but above all because we go the extra mile, together.

Don’t think this role would be a perfect match for you? Be sure to check out our other job vacancies.

Working at Circet: what is that like?

At Circet it's all about enjoying your job, working in a nice team, learning and growing. You get a lot of independence and freedom. And we like to work with new ideas. Curious what colleagues think of their job at Circet? Read the stories of ...

• IT specialist Mohammed

• Applications Engineer Dino 

• Field Engineer Smart Meters Abdullahah

Interested in applying?

Care to join us in building fixed and mobile networks, charging stations, digital meters and the energy transition?

Apply for this job opening. Don't meet all the job requirements yet? Not worries! We gladly give employees guidance and freedom to learn. Enthusiasm for our company, the job and the telecom industry are more important to us.